Chat Support AI Agent
24/7 chat support that resolves issues — grounded in your help center and connected to your systems.
A chat support ai agent your customers can rely on
Most chatbots deflect; ours resolve. We build chat agents grounded in your documentation and connected to your tools, so they can actually answer questions and complete tasks — checking an order, processing a return, updating a ticket — across web, app, and messaging.
Every answer is grounded and cited, every action is scoped and logged, and anything outside the agent's confidence routes to your team with full context and analytics on what customers actually need.
What it does
Grounded responses
Answers from your help center with citations.
Task completion
Take real actions through your APIs, safely scoped.
Omnichannel
One agent across web, app, and messaging channels.
Analytics & evals
See resolution rates, gaps, and quality over time.
How it works
Understand the ask
Interpret intent and gather the needed details.
Retrieve & resolve
Ground the answer or perform the action.
Escalate cleanly
Hand off to a human with the full conversation.
Where it delivers
Order & returns
Handle status, changes, and returns automatically.
Account help
Resolve login, billing, and settings questions.
Lead qualification
Answer pre-sales questions and route hot leads.
Frequently asked
It's grounded in your real content and can act in your systems, so it resolves issues instead of looping through canned replies — and it escalates when it should.
Let's build something worth building.
Tell us about your product or process. We'll come back with a clear, honest plan — and a fixed first step.